Aromatique Atelier is a one-person fragrance studio based in the Netherlands, offering handcrafted perfumes, candles, diffusers, and car scents inspired by designer fragrances.

Every item is handmade by me—from blending scents to pouring candles. I personally craft each order with care and attention to detail.

Not yet! At the moment, Aromatique Atelier is an online-only shop.

We make every effort to process and ship orders within 24 hours of placement. Please note that we do not ship on weekends.

Once your order has been shipped, you will receive an email confirmation with tracking details. This email will include all the necessary information to monitor your order’s journey. You can use the provided tracking number to check the status of your package on our delivery partner's website.

Most products are safe when used as directed, but keep candles, diffusers, and fragrance oils out of reach of pets and small children.

We offer a variety of secure and convenient payment methods to enhance your shopping experience. Below is an overview of the options currently available:

Accepted Payment Methods

• Credit and Debit Cards
  We accept major credit and debit cards, including Visa, Mastercard, and American Express.
• Local Payment Methods
  Depending on your location, we support local payment options such as iDEAL, BanContact, and Sofort for a seamless checkout experience.
• PayPal
  Use your PayPal account for fast, secure, and hassle-free transactions.
• Klarna: Buy Now, Pay Later
  Eligible customers in select locations can enjoy flexible payment options with Klarna, allowing you to shop now and pay later.
• Mobile Payment Services
  Depending on availability in your region, we accept mobile payment platforms like Apple Pay, Google Pay, and Shop Pay for quick and secure purchases.
• Gift Cards or Store Credit
  Redeem your gift card or store credit issued by us to pay for your purchases easily.

Important Notes

The availability of payment methods may vary depending on your location and the products in your order. If you have questions about a specific payment option or need help completing your payment, please contact us through HERE.

How long will it take to receive my order?

The total delivery time includes 1 day for processing plus the shipping time, depending on your location:

• Netherlands: 2-3 days (1 day processing + 1-2 days shipping)
• Belgium & Germany: 2-4 days (1 day processing + 2-3 days shipping)
• Rest of Europe: Up to 5 days (1 day processing + up to 5 days shipping)
• Outside Europe: Up to 8 days (1 day processing + up to 7 days shipping)

Processing Time (1 Day)

Each candle is custom-made to order, ensuring high quality. If you order before 18:00, your candle will be crafted the same day, hardened overnight, and shipped the next morning before 12:00.

Shipping Factors

• Distance: International deliveries take longer.
• Customs clearance: Some orders may be subject to customs checks.
• Multiple carriers: Packages often switch between carriers, affecting delivery speed.
• Holiday periods: Delivery times may be longer during public holidays.

This process ensures you receive a carefully handcrafted, high-quality candle. For a full shipping time chart, click [HERE].

Answer

I do offer small-batch or wholesale options for boutiques, salons, or events. Please email sales@aromatiqueatelier.com to discuss.

Yes! I love custom ideas—feel free to email me your request and I’ll see what’s possible.

Yes – all of my products are 100% cruelty-free and vegan. I believe in conscious choices that are kind to people, animals, and the planet.

My perfumes contain up to 40% fragrance concentration, which falls under extrait de parfum. That’s much stronger and longer-lasting than most eau de parfums or eau de toilettes.

I use high-quality fragrance oils and alcohol, but if you have sensitive skin, I recommend patch testing on your wrist first. I have also a sensitive skin but never had problems like irritation etc.

Simply clip the fragrance onto one of your car’s air vents. As air flows through, the scent is evenly dispersed. You can rotate or reposition the clip to adjust the intensity.

I use a sustainable blend of soy and coconut wax. It’s eco-friendly, vegan, and burns cleaner and longer than traditional paraffin wax.

No, as long as you keep the wick trimmed to about 5mm, the soy-coconut blend burns clean with minimal smoke.

It’s designed to be noticeable but not overpowering. The intensity depends on your vent setting and airflow.

Refill options are in development! For now, new inserts or replacements will be offered separately.

Yes! The 10ml format is perfect for travel and meets airline carry-on liquid requirements.

All orders are packed and shipped from Zuid-Holland, the Netherlands.

Not at the moment, but it may become available for local customers in Zuid-Holland in the future.

I currently ship within the Netherlands and most EU countries. More regions will be added soon!

How long will it take to receive my order?

The total delivery time includes 1 day for processing plus the shipping time, depending on your location:

• Netherlands: 2-3 days (1 day processing + 1-2 days shipping)
• Belgium & Germany: 3-4 days (1 day processing + 2-3 days shipping)
• Rest of Europe: Up to 6 days (1 day processing + up to 5 days shipping)
• Outside Europe: Up to 8 days (1 day processing + up to 7 days shipping)

Processing Time (1 Day)

Each candle is custom-made to order, ensuring high quality. If you order before 18:00, your candle will be crafted the same day, hardened overnight, and shipped the next morning before 12:00.

Shipping Factors

• Distance: International deliveries take longer.
• Customs clearance: Some orders may be subject to customs checks.
• Multiple carriers: Packages often switch between carriers, affecting delivery speed.
• Holiday periods: Delivery times may be longer during public holidays.

This process ensures you receive a carefully handcrafted, high-quality candle. For a full shipping time chart, click [HERE].

Shipping rates are calculated at checkout based on your location.

• NL: €5.95 and FREE on orders above €35
• BE/DE/LU/ZW/FN/DK/NW/FR: €7.95 and FREE on orders above €50

check {HERE} for the shipping policy

Yes! Once your order has shipped, you’ll receive a tracking number via email.

I carefully package each item, but if something arrives damaged, please email a photo of the issue within 48 hours of delivery and I’ll make it right.

Absolutely. Just enter their shipping address at checkout and add a note if you'd like me to include a personalized message.

All orders are packed with care in recyclable packaging—both eco-friendly and gift-worthy.

At Aromatique Atelier, we want you to love your candles. However, due to the nature of our products, we can only accept returns under specific conditions.

You may return a candle if it is unused, unlit, and in its original condition, or if it arrives damaged or broken. If your order arrives with any defects or damage, please contact us immediately with photos so we can assist you with a replacement or refund.

For eligible returns, please reach out to our customer service team within 14 days of receiving your order. We will provide you with return instructions and process your request as quickly as possible.

Please note that we cannot accept returns for candles that have been lit or used.

For more details or to start a return, please visit our Returns Page or contact us directly.

We process returns as quickly as possible, beginning with shipment from your postal office to a consolidation hub and then to our atelier.

Refunds can be issued in two ways:

• Digital gift card – The fastest option, typically processed within 2-3 business days after approval.
• Original payment method – Usually takes 7-10 business days to reflect in your account.

You will receive email notifications once your return has been processed and your refund has been issued.

To learn more about the refund process, click [HERE].

Exchanging or returning is quick and easy. To find out how to return, please visit our Returns page and follow the steps to submit your request through our

Yes, returns must be in their original condition and packaging to qualify for a refund.

Answer

If the product is unopened, I’m happy to arrange an exchange. Return shipping costs apply.

No, all sale items are final and not eligible for return or exchange.

I’ll fix it immediately. Email me with a photo and your order number, and I’ll send the correct item at no extra cost.

Unfortunately, I can’t accept returns on used or opened items for hygiene and quality reasons.

Yes! If preferred, I can offer store credit for your return instead of a refund.

You can use the webchat or you can email me directly at info@aromatiqueatelier.com. I usually reply within 24 hours.

Absolutely! I’m always open to creative partnerships. Send me a message with your idea or media kit.

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